What an interesting day I am having. After just finishing the most recent post on blog referral spam, I answered my father’s phone line. At first there was no sound, then the sound of a ring in, so the call was placed from an autodialer. On the other end was a clearly VOIP using man with a thick Indian accent, who acted like he was taking a survey at first. Often hard to understand, he implied he was with Microsoft and that there was “something bad” that had been downloaded to the computer there.
I was suspicious from the moment the call began, but became utterly incredulous at this point. Instantly, I was in hunter mode stalking prey – yes it was that exact feeling. When he said that he needed to take control of the computer, I knew I had found a scammer. I said that he would not be doing that and that I was a very experienced user with multiple firewalls and virus scanners. True, if you count the multiple computers we have, but I could not keep the glee out of my voice.
If he had half a brain, he would have disconnected at this point. Fortunately for my entertainment purposes, he did not. I pressed him repeatedly for his name and phone number. Instead, he gave a web address for onlinepc . com and eventually a phone number of 1-646-502-6605. Clearly flustered, he repeated the number angrily when I asked for the name again and only gave one after another request, Lazer is what it sounded like. Then I said goodbye and hung up on him.
Well, the website is documented as being a scam at Microsoft and the States are not the only ones getting these cold calls. I found this thread about the calls received in Australia. Looking up the phone number turned up a more recent series of calls with many recipients being on the national Do Not Call list like my father (and me). The phone number originates in New York, but with VOIP hacking making it easy to falsify phone numbers it could have been made from anywhere.
If anyone calls you and uses this routine on you, DO NOT COOPERATE WITH HIM! It is all a con job to access your PC for whatever nefarious purpose.
UPDATED October 5, 2012
Great news! The ring behind this scam has been busted in an international effort by law enforcement in the United States, Canada, and Australia. India may get involved as well, since most of the criminals called from there. It looks like Microsoft got directly involved and that is why things happened.
2 comments:
Great! Now if only they can track down "Rachel from Card Services"!
(I'm going to guess that I don't have to explain to you who that is. If you live in the USA you probably know what "Rachel" is.)
Yep, heard of Rachel. WCA has stopped calling me and I haven't heard from that bunch in months. There has been growing pressure to shut this kind of thing down, but international law makes things extremely slow to happen. Years if you are lucky.
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